• It will take 10-12 working days to get your order ready and ship it (not including the shipping days).
  • Shipping time may vary from 1-3 days in India and 7-10 days overseas.
  • In case of any delay due to unavailability of fabric or out of stock design, customer will be well informed by our team within a week and a confirmation will be taken from the customer to increase the time limit or change the order or change the fabric of same pattern.
  • MuHeNeRa will not be responsible for any delays due to wrong information of address or contact number given. 
  • We assure you that all the orders are shipped with best transport services/ courier companies like DTDC for India and Speed post, FedEx, Bombino or any other trusted service for International orders.
  • At the time of delivery, if you are not available to receive the parcel, the courier company would get in touch with you to arrange for re-delivery or you can pick it up from their office too.  
  • MuHeNeRa will not be responsible for any unconditional delay made by courier service or unavailability of customer when parcel is delivered. 
  • Please note that the courier company would bill any kind of customs or duties if applicable for the ordered items, separately to the customer at the time of delivery. The duties and taxes are not included as a part of the customer’s payment made to us.